Privacy Policy

Momentio is a company registered in Belgium under company number 0765.792.333, with its registered address at Brussels, Belgium. We are the data controller for personal data collected through momentio.fun. You can reach us at hello@momentio.fun.

We collect personal data in the following situations:

• Contact form — when you send us a message, we collect your name, email address, and the content of your message.
• Purchase — when you buy an event plan, our payment processor Stripe collects your payment details, billing name, and email address. We receive a transaction record (amount, plan purchased, date) but never your full card details.
• Browsing data — we may collect anonymised usage data (pages visited, browser type, approximate location) via cookies and analytics tools. See our Cookie Policy for details.

We use the data we collect for the following purposes:

• To respond to enquiries submitted via the contact form.
• To process your purchase and send you a confirmation and access invitation.
• To provide customer support if you encounter an issue.
• To send occasional product updates or announcements, only if you have opted in.
• To improve the website experience using aggregated, anonymised analytics.
• To comply with our legal and accounting obligations.

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

We process your data on the following legal grounds under the GDPR:

• Contract performance — processing your purchase and delivering the service you paid for.
• Legitimate interest — responding to contact form enquiries and improving the website.
• Legal obligation — retaining billing and accounting records as required by Belgian law.
• Consent — sending marketing emails (you may withdraw consent at any time).

We share your data only with the third-party providers that are strictly necessary to operate momentio.fun:

• Stripe — payment processing. Stripe is PCI-DSS compliant and acts as an independent data controller for payment data.
• Cloudflare — website security, DNS, and CDN. Cloudflare may process IP addresses and request metadata to protect the site.
• Hetzner — website hosting on dedicated servers in the EU. Request logs may be retained for a limited period for debugging purposes.

All service providers are contractually bound to process your data only for the purposes we specify. We do not transfer personal data outside the European Economic Area (EEA) without appropriate safeguards in place.

• Contact form messages are retained for up to 12 months and then deleted, unless an ongoing relationship requires longer retention.
• Purchase and billing records (invoices, transaction history) are retained for 10 years in accordance with Belgian accounting law.
• Analytics data is aggregated and anonymised; no personally identifiable browsing data is retained beyond 26 months.

As a data subject under EU law, you have the following rights:

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data in transit is encrypted via HTTPS. Payment data is handled exclusively by Stripe and never passes through our own servers.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of momentio.fun after changes constitutes acceptance of the updated policy.